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NPS survey | Net Promoter Score survey question | …
What is a Net Promoter Score (NPS) survey? A Net Promoter Score (NPS) survey consists of a single question that measures the likelihood of your customers referring your business to their others. It is an indicator of customer experience, customer satisfaction, and brand loyalty. The responses of the NPS survey are used to generate a score …
NPS Survey Templates — Includes free NPS Survey templates with or without conditional logic to make simple or advanced NPS Surveys. Easy to Use — WPForms is the easiest to use form building plugin on the market, and makes adding surveys quick and simple with a drag and drop builder.
20 NPS Survey Question and Response Templates for 2022
An NPS survey typically consists of two questions: a rating question and an open-ended, follow-up question. The rating question is the standard NPS question that you’ve probably already seen and answered before. It asks you to give an NPS score — a score of 0-10 that measures the willingness of customers to recommend a product or service to …
Net Promoter Score (NPS) is a measure used to gauge customer loyalty, satisfaction, and enthusiasm with a company that’s calculated by asking customers one question: “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?”. Aggregate NPS scores help businesses improve upon service, customer …
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